How Can I Solve Problems With An Average Antivirus?
Don’t let Windows errors hold you back.
Here are a few simple steps that can help you solve my average antivirus not activating issue. Find your activation code.Double-click our custom AVG AntiVirus icon in your Applications folder to open the iPhone app.Go to ☰ Menu ▸ Enable Specific Features.Type or paste the activation rule (including hyphens) into the 18 meters text box, then click Activate.
We apologize for the inconvenience. Try repairing AVG as suggested below and visit the site if the issue is resolved.
Note. If Panel Check is not available from the Start menu, click Settings first.
Open (Programs) -> Programs and add or remove functions or programs.
This article describes how to troubleshoot problems with AVG AntiVirus. These problems may include antivirus:
We recommend that you make sure that the application is installed, activated, and updated, and that you protect your computer before you take any more detailed troubleshooting steps. Depending on your individual problem, please contact the relevant services below:
Check Subscription Status
- Open AVG AntiVirus and navigate to
–°Menu → My Subscription. Subscriptions
- on this computer to see if Active is displayed next to AVG Internet Security and and AVG AntiVirus FREE. You can also see the exact expiration date and the number of months left for your active subscription.
If your current subscription is inactive, see the following article for activation instructions:
- Activate AVG Internet Security Subscription
Check For Updates
For complete protection, update AVG Internet Security or AntiVirus avg FREE directly. Learn how to check for the latest version of the application and the latest antivirus updates in the following article:
- Update your virus definitions and AVG AntiVirus package version
When troubleshooting with AVG Support, any user may be asked to provide instructions on application versions and virus definitions. To get the information you need:
- Open AVG and an antivirus that can
˜°Menu → About.
- View all of the following information displayed at the top of the screen:
- Software version
- Virus classification version
- Number of definitions
- Field versionUser Interface
Check Property Status
Open AVG AntiVirus and check the status shown on the main screen as usual:
Reinstall AVG Antivirus
Why is my AVG AntiVirus not active?
If your primary computer is infected with antivirus, malware, or spyware, it may prevent AVG from working properly. Once the scan is complete, restart your computer, start Windows of course, then start AVG and make sure it works properly.
If the steps in any of the sections above don’t resolve To solve the problem completely, we recommend that you completely uninstall the application and then reinstall it.
- Completely remove antivirus from AVG with AVG Clear. For specific instructions, see the following important article:
- Remove AVG Antivirus with AVG Clear
- Restart this computer.
- On the keyboard, additionally press the
Ekeys to open File Explorer.
C:Program Into filesor stay there.
- When you see the AVG folder in this amazing location, right-click the folder and choose “Delete” from the context selector.
- Reinstall your version of AVG AntiVirus. See the corresponding new article below for detailed instructions:
- AVG Internet Security | Free AVG Antivirus
If the problem persists after reinstalling AVG AntiVirus, please contact AVG Support.
How do I know if AVG is running?
Open AVG AntiVirus and also go to ☰ Menu ▸ My Subscription. In the “Subscriptions on this computer” section, make sure that Active is displayed next to AVG Internet Security or AVG AntiVirus FREE. You can also see the expiration date and the number of days left for your active subscription.
It was never necessary to activate AVG AntiVirus FREE as your first free subscription will be automatically activated after installation. For more information, see the important article:
- Activation AVG AntiVirus FREE on Windows
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